The County of Cumberland, NC is seeking a qualified organization to operate a turnkey temporary emergency shelter for up to 70 individuals/families, with a phased opening of 30 beds within 30 days of contract execution and full capacity within 90 days. The provider must deliver 24/7 shelter services, including intake, meals, hygiene facilities, case management, housing navigation, and emergency response, while complying with all local, state, and federal regulations (e.g., ADA, E‑Verify, divestment requirements). Proposals must include detailed technical approach, staffing plan, training, innovative program models, cost breakdown, and facility specifications. The contract will be awarded based on best overall value, considering experience, technical approach, cost, and facility readiness.
• Capacity: 30 beds operational within 30 days, 70 beds within 90 days.
• Services: 24/7 shelter, meals (3 meals + 2 snacks), hygiene, laundry, case management, housing navigation, referrals, emergency response.
• Facility: Must be located in Cumberland County, ADA‑compliant, with appropriate zoning, fire, health permits; floor plans required.
• Staffing: Qualified staff for intake, security, case management, and support services; background screening required.
• Reporting: Daily census, monthly performance reports, HMIS participation.
• Submission: Questions due 10/30/2026, proposals due 11/9/2026 (4 PM ET) via email to
[email protected].
• Evaluation: 120‑point rubric covering experience, technical approach, cost, facility readiness, training, and innovation.