The Washington State Administrative Office of the Courts seeks a cloud‑hosted, secure, and accessible Learning Management System (LMS) to support up to 3,000 users, with integration to Microsoft Entra for SSO/MFA, full SCORM/xAPI compliance, and robust reporting. The contract includes implementation, migration of existing content, administrator training, and a minimum three‑month post‑implementation support period, with a one‑year initial performance period and optional multi‑year extensions. Vendors must demonstrate experience delivering similar LMS solutions, meet FedRAMP/StateRAMP security standards, and comply with WCAG 2.0 AA (AAA preferred) accessibility requirements.
• Cloud‑based LMS hosted in the United States, FedRAMP/StateRAMP compliant, 99.5 % uptime guarantee.
• Integration with AOC’s authentication (SAML 2.0 / OpenID Connect) and API access for provisioning, reporting, and analytics.
• Migration of existing e‑learning content, full accessibility (WCAG 2.0 AA/AAA), mobile‑friendly UI, and three months of post‑go‑live support.
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