University-Wide Ground Transportation Services

The University of Michigan is seeking proposals from qualified ground‑transportation providers to supply a full suite of services—including taxis, managed ride‑hail, executive‑vehicle, shuttle, and charter‑bus options—across its Ann Arbor, Dearborn, Flint campuses and the Michigan Medicine health‑system. The contract will be for three years with an optional two‑year extension, and the university expects fixed pricing for the first year with capped annual escalations thereafter. Vendors must demonstrate compliance with sustainability, data‑security, accessibility, and insurance requirements, and be able to support university‑wide billing, reporting, and procurement processes. • Services required: taxi/local point‑to‑point (non‑TNC), managed TNC/ride‑hail, executive vehicles (including optional physician transport benchmark), shuttle buses, and charter buses. • Geographic scope: Ann Arbor, Dearborn, Flint, and associated Michigan Medicine locations. • Contract terms: 3‑year term (optional +2‑year extension), Net 45 payment, price‑increase cap ≤ 3 % or CPI‑U, mandatory compliance certifications, and detailed reporting obligations. • Mandatory documentation: sustainability coordinator, data‑security questionnaire, accessibility compliance (WCAG 2.1 AA/Section 508), insurance certificates, and supplier code of conduct.