Description
The City of San Antonio’s Information Technology Services Department is seeking a vendor to design, develop, implement, and support a unified digital portal that serves residents and partner agencies (CPS Energy, Bexar County, San Antonio Water System). The platform must route users to appropriate services, provide contextual information, and enable completion of transactions such as business start‑ups, utility hookups, permit applications, and transit information. This is a long‑term implementation and support effort requiring experience in large‑scale system integration and citizen‑service portals.
• Design and build a single entry‑point web portal for multiple municipal agencies.
• Integrate existing back‑end services (permits, utilities, transit, etc.) into a seamless user experience.
• Provide ongoing maintenance, support, and future enhancements for the unified platform.
Attached files
Contact
Karla Holten(Procurement Specialist III)