Description
The City of Minneapolis is seeking a single‑vendor, turn‑key Software‑as‑a‑Service (SaaS) election management platform that will support the full lifecycle of election workers, polling‑place logistics, inventory and chain‑of‑custody tracking, reporting, and single sign‑on integration. The contract spans a three‑year term with two one‑year extension options, and the solution must meet stringent security, accessibility, and data‑privacy requirements, including SOC 2 Type 2 certification and U.S. data residency.
• Mandatory “must‑have” functionality includes worker recruitment, training, scheduling, polling‑place configuration, equipment tracking, and configurable reporting/export.
• Optional but desirable capabilities cover SMS messaging, advanced analytics, and a campaign‑finance module.
• Vendor must provide implementation services, data migration, integration with city systems, ongoing 24/7 support, and a comprehensive SLA; all hosting must be cloud‑based under a fully qualified domain name.