Printing, Mailing and Materials for Utility Billing and Customer Outreach

The City of Hemet is seeking a qualified contractor to provide comprehensive printing, mailing, and material services for its utility‑billing program and related customer outreach. The contractor will receive weekly electronic billing files, perform address validation, print and insert statements, and mail them to customers within one business day of file receipt, handling all material, labor, postage, and data‑security requirements. The contract will be awarded to the lowest responsive and responsible bidder, with a possible 5 % local‑business preference. • Weekly (or as‑needed) printing, processing, and mailing of ≈6,000 utility‑billing documents per month (no guaranteed minimum). • Full responsibility for paper, envelopes (SFI‑certified), printing (black, 1‑color, or full‑color as directed), postage, and rapid USPS delivery. • Secure handling of confidential customer data, CASS address validation, and reporting of address changes via NCOALink/ACS. • Required City of Hemet business license ($44) and liability insurance meeting city minimums before work begins. • Submission electronically via PlanetBids by November 9 2026, 3 pm; all questions due by November 2 2026, 3 pm.