OPEX Software Licenses and Maintenance Support Services For The Office of Intake and Document Production (OIDP) and the Service Center Operations Directorate (SCOPS)

USCIS is seeking a firm‑fixed‑price contract to provide post‑warranty maintenance, corrective services, and annual software licenses for five OPEX Falcon+ scanners and associated equipment located in Texas, Missouri, and Minnesota. The work includes scheduled preventative maintenance visits, on‑call repairs, parts replacement, and licensing of barcode, OCR, and PDF software modules. An optional relocation support for one scanner table is also outlined, with travel and labor to be bundled in the fixed price. Only OPEX Corporation is targeted under sole‑source authority, though other capable vendors may submit capability statements.