Identity and Access Management (IAM) Solution

The City of Lakeland seeks a comprehensive enterprise Identity and Access Management (IAM) platform to centrally manage roughly 2,500 workforce identities, provide single sign‑on, multi‑factor authentication, lifecycle automation, and robust governance while integrating with existing systems such as Active Directory, Microsoft 365, Oracle PeopleSoft HRMS, and custom applications. Vendors must submit detailed technical, implementation, and pricing proposals, demonstrate ability to meet CJIS and public‑safety compliance, and support phased migration, training, and 24×7 production support. The award budget is $150,000, with a submission deadline of November 16, 2026. • Supports 2,500+ user identities, SSO (SAML 2.0, OIDC) and MFA (including FIDO2) • Integrates with AD, Microsoft 365, PeopleSoft HRMS, endpoint management, SIEM, custom apps • Provides lifecycle automation (joiner‑mover‑leaver), role‑based administration, and governance reporting • Must meet CJIS/Public Safety security requirements and retain audit logs ≥12 months • Requires phased migration, implementation services, training, and 24×7 critical‑incident support • Detailed cost breakdown (licensing, implementation, recurring support) required; total budget $150 K