Custodial Services

This solicitation seeks a prime contractor to provide comprehensive custodial (janitorial) services for all Metropolitan Nashville Public Schools facilities, including classrooms, gyms, cafeterias, administrative buildings, and portable classrooms across six geographic zones. The contractor must meet detailed cleaning frequency standards, maintain staffing ratios, submit extensive performance‑based reporting (KPIs, QA inspections, staffing compliance), and adhere to Healthy Green Schools sustainability requirements. Small‑business, veteran‑owned, and local subcontractor participation is required, with monthly Supplier Development Program reporting. The contract is a three‑year base term with two optional two‑year extensions, and the budget reference is $23.7 million per year. • Scope covers daily cleaning, waste/recycling/compost handling, minor custodial maintenance, event support, and emergency response across ~170 facilities (~5 million SF). • Performance measured by staffing compliance, work‑order response/closure times, inspection scores, and principal satisfaction; non‑compliance incurs liquidated‑damage penalties. • Contractor must provide its own software for real‑time dashboards, meet insurance thresholds, and certify compliance with Environmental and Small‑Business participation plans.